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Contact us

If you're not sure who you need to talk to, contact our main office for assistance. If you know which department you're trying to reach, use the information below:

To request access to records held by the IGCO under the Freedom of Information and Protection of Privacy Act (FIPPA), visit the B.C. Government’s FOI Request page and follow the submission instructions provided.


Audit and Compliance

Phone (Victoria): 1-250-387-5311 (option 4)
Toll Free within Canada and USA: 1-800-663-7867 (request transfer to number above)
Email: info@igcobc.ca

Address

Independent Gambling Control Office
Audit Team Compliance Division
220 - 4370 Dominion St.
Burnaby BC V5G 4L7

Charitable Gaming

Phone (Victoria): 250-387-5311 (option 1)
Toll Free within Canada and USA: 1-800-663-7867 (request transfer to number above)
Fax: 250-356-8149
Email: charitable.gaming@igcobc.ca

Courier

Independent Gambling Control Office
Licensing, Registration and Certification Division
910 Government St. 3rd Floor
Victoria BC V8W 1X3

Mail

Independent Gambling Control Office
Licensing, Registration and Certification Division
PO Box 9310 Stn. Prov. Govt.
Victoria BC V8W 9N1

Corporate Registration

Phone (Victoria): 250-356-0663
Toll Free within Canada and USA: 1-800-663-7867 (request transfer to number above)
Email: gaming.registration@igcobc.ca

Courier

Independent Gambling Control Office
Registration and Certification Division
910 Government St. 3rd Floor
Victoria BC V8W 1X3

Mail

Independent Gambling Control Office
Registration and Certification Division
220 - 4370 Dominion St. Burnaby BC V5G 4L7

Certification and Game Integrity

Phone (Victoria): 250-356-0663
Toll Free within Canada and USA: 1-800-663-7867 (request transfer to number above)
Email: certification.gameintegrity@igcobc.ca

Courier/location:

Independent Gambling Control Office
Registration and Certification Division
910 Government St. 3rd Floor
Victoria BC V8W 1X3

Mail:

Independent Gambling Control Office
Registration and Certification Division
PO Box 9202 Stn. Prov. Govt.
Victoria BC V8W 9J1

Enforcement

Phone: 604-953-6626
Phone (Victoria): 250-387-5311
Phone (Greater Vancouver): 604-660-0245
Toll Free within Canada and USA: 1-800-663-7867 (ask to be transferred to any number above)
Email: enforcement@igcobc.ca

Address

Independent Gambling Control Office 
Enforcement Division –  

Lower Mainland Region 
220 - 4370 Dominion St. 
Burnaby BC V5G 4L7

Independent Gambling Control Office 
Enforcement Division –  
Victoria Region
PO Box 9202 Stn. Prov. Govt. 
Victoria BC V8W 9J1 

Gambling Support BC

Phone (Victoria): 250-387-5311 (option 6)
24/7 Toll Free Gambling Support Line: 1-888-795-6111
Email: gambling.support@igcobc.ca

Mail:

Gambling Support BC
PO Box 9311 Stn. Prov. Govt.
Victoria, B.C. V8W 9N1

Gaming Worker Registration

Phone (Victoria): 250-356-0663
Toll Free within Canada and USA: 1-800-663-7867 (request transfer to number above)
Email: preg.ext@igcobc.ca

Courier/location:

Independent Gambling Control Office
Registration and Certification Division
910 Government St. 3rd Floor
Victoria, B.C. V8W 1X3

Mail:

Independent Gambling Control Office
Registration and Certification Division
PO Box 9202 Stn. Prov. Govt.
Victoria, B.C. V8W 9J1

Horse Racing

Phone (Vancouver): 604-660-0245 (option 5)
Toll Free within Canada and USA: 1-800-663-7867 (request transfer to number above)
Email: Horse.Racing@igcobc.ca

Address

Independent Gambling Control Office
Compliance Division
Horse Racing Unit
220 - 4370 Dominion St.
Burnaby, B.C. V5G 4L7

Lottery Registration

Phone (Victoria): 250-356-0663 (option 2)
Toll Free within Canada and USA: 1-800-663-7867 (request transfer to number above)
Email: lottery.registration@igcobc.ca

Courier/location:

Independent Gambling Control Office
Licensing, Registration and Certification Division
910 Government St. 3rd Floor
Victoria, B.C. V8W 1X3

Mail:

Independent Gambling Control Office
Licensing, Registration and Certification Division
PO Box 9202 Stn. Prov. Govt.
Victoria, B.C. V8W 9J1